Default Device Presets
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Default Presets on Dines gives you preconfigured customisations tailored to your style of venue, whether you're operating a bar, running a street food stall, or providing table service.
To access Default Device Presets on the Dines app, navigate to Functions > Device Setup > Default Device Settings.
Bar Preset
The Bar preset enables the following settings:
Auto Reconnect | Automatically reconnects to the last card reader which was used by the device. |
Instant Charge | Immediately begins a card charge after tapping "Pay Now" on the EPOS screen. |
Close Search Automatically | Closes the "Search" function once you have found and actioned the desired item. |
Quick Service Mode | Automatically marks Pay Now orders as "Ordered Away," meaning that they are complete. |
Saved Carts | When an employee signs out of a device and then signs back in later, their cart will be saved, so that they do not have to re-add items. |
Split Payments | Provides two splitting options at checkout: "Split By Heads" for dividing orders into separate charges, and "Split By Items" for breaking down orders into individual items. |
You can use the "Auto-Select Location" feature to assign a Till Point or equivalent to each device. This can be found by navigating to Functions > Device Setup > Auto Select Location. Once activated, you will be prompted to select a Till Point for the device.
Street Food Preset
The Street Food preset enables the following settings:
Automatically Select First Slot | Ensures that you do not need to select a Table/Location for an order. |
Auto Reconnect | Automatically reconnects to the last card reader which was used by the device. |
Instant Charge | Immediately begins a card charge after tapping "Pay Now" on the EPOS screen. |
Close Search Automatically | Closes the "Search" function once you have found and actioned the desired item. |
Quick Service Mode | Automatically marks Pay Now orders as "Ordered Away," meaning that they are complete. |
Split Payments | Provides two splitting options at checkout: "Split By Heads" for dividing orders into separate charges, and "Split By Items" for breaking down orders into individual items. |
It is recommended that you turn on the "Note Required on Order" feature to prompt capturing a customer's name with every order. This feature can be enabled by navigating to Functions > Checkout Settings > Note Required on Order.
Table Service Preset
The Table Service preset enables the following settings:
Auto Reconnect | Automatically reconnects to the last card reader which was used by the device. |
Close Search Automatically | Closes the "Search" function once you have found and actioned the desired item. |
Auto Send Session Order | This is automatically set as "Order Away," meaning that orders are marked as complete once sent. |
Saved Carts | When an employee signs out of a device and then signs back in later, their cart will be saved, so that they do not have to re-add items. |
Table Service | This enables Table Service. A "Tables" button will appear at the top of your EPOS screen, which allows you to view your Tables/Locations and begin sessions to take customers' orders. |
Multiple Head Discounts | Prompts a pop-up when applying a Discount on the Checkout screen, to ensure that Discounts are calculated per-person, as opposed to calculating from the overall value of the order. |
Split Payments | Provides two splitting options at checkout: "Split By Heads" for dividing orders into separate charges, and "Split By Items" for breaking down orders into individual items. |
If you are utilising the "Live Orders" Management screen or the KDS screen, we recommend configuring the "Auto-Send Table Service Orders" setting to your preference. This setting can be altered at Functions > Checkout Settings > Auto-Send Table Service Orders. Here, you will see a drop-down, allowing you to Disable the feature, set all Session Orders as "Order Away," or set all Session Orders as "Live Orders."
Exporting and Importing Custom Settings to Other Devices
You can also export your custom settings from one device and import them on another using a QR code. See Importing and Exporting Custom Device Settings for the full steps.
If you have any questions or feedback, or a Knowledge Base article you would like to see, please get in touch.
